What is being studied
Low back pain is one of the most common reasons people seek physiotherapy and exercise-based care.
Providing clear and credible information is an important part of helping people understand and manage low back pain, but delivering this information consistently can be challenging during everyday clinical practice.
We want to understand clinicians’ experiences of using an AI-powered conversational assistant (chatbot) to support their patients by providing clear, credible, and tailored information
Who can participate in this study?
Physiotherapists & Exercise Physiologists
Seeing patients with back pain in their practice
Seeing patients with back pain in their practice
Registered physiotherapists or exercise physiologists who work either as self-employed professionals or within clinics in Australia.
Seeing patients with back pain in their practice
Seeing patients with back pain in their practice
Seeing patients with back pain in their practice
Must be committed to sharing the study link with their lower back pain patients via SMS or email within three months before or after the first visit.
Access to the Internet
Seeing patients with back pain in their practice
Access to the Internet
Must have access to a smartphone or computer with internet access.
Who is conducting the study?
Principal investigator: Dr Rod Rizzo, PhD – Research Fellow
Publications linked to the AID-Back research project:
Rizzo et al., 2025
Rizzo et al., 2025
Rizzo et al., 2025
Rizzo RR, Cashin AG, Wand BM, Ferraro MC, Sharma S, Lee H, O'Hagan E, Maher CG, Furlan AD, van Tulder MW, McAuley JH. Non-pharmacological and non-surgical treatments for low back pain in adults: an overview of Cochrane reviews. Cochrane Database Syst Rev. 2025 Mar 27;3(3):CD014691. doi: 10.1002/14651858.CD014691.pub2. PMID: 40139265; PMCID: PMC11945228.
Cashin et a., 2023
Rizzo et al., 2025
Rizzo et al., 2025
Cashin AG, Wand BM, O'Connell NE, Lee H, Rizzo RR, Bagg MK, O'Hagan E, Maher CG, Furlan AD, van Tulder MW, McAuley JH. Pharmacological treatments for low back pain in adults: an overview of Cochrane Reviews. Cochrane Database Syst Rev. 2023 Apr 4;4(4):CD013815. doi: 10.1002/14651858.CD013815.pub2. PMID: 37014979; PMCID: PMC10072849.
Souza et al., 2025
Goodman et al., 2025
Goodman et al., 2025
Souza FL, Bowman H, Yang F, Hesam-Shariati N, Linke J, Gilanyi YL, Jones MD, Z-Pinto R, McAuley JH, Rizzo RRN. Conversational Agents to Support Pain Management: A Scoping Review. Eur J Pain. 2025 May;29(5):e70016. doi: 10.1002/ejp.70016. PMID: 40170347; PMCID: PMC11962237.
Goodman et al., 2025
Goodman et al., 2025
Goodman et al., 2025
Goodman A, Cashin AG, Mishra I, Ryan M, McBride J, Marsh S, Xie T, Batista G, Byambasuren O, McAuley JH, Rizzo RRN. "A tool to support, not replace": patient and general practitioner perceptions of digital decision support tools for back pain. Fam Pract. 2025 Dec 9;43(1):cmaf098. doi: 10.1093/fampra/cmaf098. PMID: 41473972; PMCID: PMC12754595.